CareControl AI — User Stories

Extracted from: Nicolas & Dena transcript (27 May 2026) | Dena's report | Market landscape strategy | Sahlgrenska pitch deck
Cross-referenced against current build (v0.1 demo, live at life-atlas.github.io/carecontrol-ai)
Generated: 28 May 2026

Scoreboard: Current Build vs. Full Vision

BUILT

PARTIAL

MISSING (v0.1-v0.4)

FUTURE (v0.5+)

Personas

Persona	Real person	Description
Brukare	Fatimah	84, Persian-speaking, hemtjanst 3x/day, no written schedule, lost control over her day
Anhorig	Dena	Fatimah's daughter, worked in hemtjanst herself, lives elsewhere, no contact number for hemtjanst
Kontaktperson	Parisa	Persian-speaking hemtjanst kontaktperson, holds all planning info, only person Fatimah can communicate with
Personal	(rotating)	16 different staff in 14 days (national avg), no info about brukare before arriving
AI Agent	CareControl	Calls kontaktperson, extracts schedule, translates, briefs everyone — no hemtjanst IT integration needed

Epic 1: Brukare Knows What's Happening Must-be

The core problem from the transcript: "Ingen har kontroll. Det bara hander. Det bara kommer folk. Det bara kommer folk och oppnar dorren." — Dena

CC-001 Brukare As Fatimah, I can see today's schedule on a tablet in the hallway so I know who is coming and when BUILT

TodayView shows next visit with time, staff name, and tasks. Large font, Persian greeting, RTL support.

Transcript 00:00: "Hon vet inte vad som hander. Hon har inte kontroll." | Transcript 01:27: "padda, iPad eller vad som helst"

CC-002 Brukare As Fatimah, I see the schedule in my own language (Persian) so I understand without help PARTIAL

Persian greeting works. But schedule content (task names, staff names, notes) is still in Swedish. Needs full content translation.

Transcript 04:48: "Din mamma kan prata pa persiska. AI:n tolkar direkt." | Dena report: "rostassistent" + "tydligt sprak"

CC-003 Brukare As Fatimah, I see WHO is coming (with a photo if possible) so I'm not startled by strangers PARTIAL

Staff name is shown. Photo is missing — only a generic person icon. Transcript explicitly mentions photo: "har du nagon bild pa vem du nu ar som kommer?"

Transcript 14:06: "har du nagon bild pa vem du nu ar som kommer?" | Transcript 10:49: "en morkhyad kille som var ledig" — stranger arriving caused distress

CC-004 Brukare As Fatimah, I get a notification when staff is delayed so I don't worry PARTIAL

Delay status badge exists on schedule cards (yellow "Forsenad"). But there's no push notification, no audio alert, no "Sara ar 10 min sen, hon ar pa vag" message.

Transcript 00:00: "Parisa, hon kommer vara forsenad. Eller 40 minuter forsenad. Da far mamma en notis." | Dena report: "Sara ar ungefar tio minuter sen. Hon ar pa vag."

CC-005 Brukare As Fatimah, I can hear today's plan read aloud so I don't need to read the screen MISSING

No text-to-speech. The transcript vision is an AI agent that calls Fatimah: "den ringa till mamma. Pa persiska. Hej Fatima, jag precis pratat med Parisa. Det har kommer handa."

Transcript 12:12: "kan den ringa till mamma. Pa persiska." | Dena report: "mojlighet att fa information upplast" + "rostassistent"

CC-006 Brukare As Fatimah, I can express what I want help with today so staff knows before arriving MISSING

No wish/request feature. Transcript: "Jag vill ha hjalp att duscha. Jag vill ga ner pa stan." The brukare should be able to state preferences for the day.

Transcript 13:23: "Har ar det jag vill fa gjort idag." — Dena's validation moment | Dena report: "Kan jag onska dusch lite senare?"

CC-007 Brukare As Fatimah, I can ask simple questions by voice: "Vem kommer idag?", "Nar ar nasta besok?" MISSING

No voice input, no NLP, no conversational interface. This is a core differentiator from Dena's report.

Dena report: "Brukaren kan fraga: Vem kommer idag? Nar kommer nasta besok? Vad ska jag fa hjalp med idag?"

CC-008 Brukare As Fatimah, I can press one big button to say "I'm OK" or "I need help" so I feel heard BUILT

OK and Hjalp buttons in TodayView. Oversized (py-6), accessible. But Hjalp button doesn't actually do anything yet — no alert is sent.

Design decision from build session

Epic 2: Anhorig Has Visibility Must-be

Dena's pain: "Jag har inte hennes nummer" (can't reach kontaktperson), "Nej jag far inte" (doesn't receive the weekly plan).

CC-009 Anhorig As Dena, I see today's schedule for mamma and who is coming BUILT

Dashboard shows today's visits with time, staff name, tasks, and status. Stats row: total/completed/remaining.

CC-010 Anhorig As Dena, I see the week's history — what happened, who came, how mamma felt BUILT

WeekView "Veckan som gatt" tab shows 7-day history with mood emojis, staff notes, status badges, unique staff count.

CC-011 Anhorig As Dena, I see upcoming scheduled visits so I know what's planned BUILT

WeekView "Kommande" tab shows 2 days of upcoming visits.

CC-012 Anhorig As Dena, I get push notifications when someone arrives or when there's a delay MISSING

No push notifications. No PWA service worker. Market landscape: "Family app showing today's schedule + push notifications when someone arrives."

Market landscape 8.4: "Family app (Dena) showing today's schedule + push notifications when someone arrives"

CC-013 Anhorig As Dena, I see mamma's care passport (medications, allergies, preferences, life story) BUILT

Profile page shows full care passport with all fields.

CC-014 Anhorig As Dena, I can edit mamma's care information (medications, preferences, life story) MISSING

Profile is read-only. No edit capability. Data comes from mock data or Supabase — no form to update it.

Transcript 11:35: "Life Atlas fragar lite fragor... De matar informationen de har basic sjalv."

CC-015 Anhorig As Dena, I control what information is shared with hemtjanst staff MISSING

No consent/sharing controls. Transcript: "Vad du valjer att den ska visa, fine. Det ar upp till dig." Currently all data is visible to anyone with the access code.

Transcript 03:49: "Det ar upp till dig om du inte vill visa medicinerna" | Transcript 14:49: "Om Parisa ringer sa far du dela med dig av den har informationen"

CC-016 Anhorig As Dena, I have a single direct number/channel to reach kontaktperson (Parisa) MISSING

The transcript reveals Dena doesn't even have Parisa's phone number. CareControl should store the kontaktperson's contact and enable direct communication.

Transcript 11:17: "Jag har inte hennes nummer."

Epic 3: Staff Arrives Prepared Must-be

Nicolas's vision: "De har paddan dar. De loggar in. De trycker pa play, de har aldrig traffat Fatima innan. Och dar ser de da, men hon foddes har och gjorde de har grejerna."

CC-017 Personal As hemtjanst staff, I enter a 4-digit code at brukare's door to access their profile BUILT

StaffView has full numpad code entry. No auth required — code lookup against profiles table.

CC-018 Personal As new staff who never met Fatimah, I see her life story, birthplace, languages, allergies, medications BUILT

StaffView shows: name, birthplace, language flags, allergies (red warning), medications, life story, preferences.

Transcript 01:27: "de trycker pa play... dar ser de da, men hon foddes har och gjorde de har grejerna"

CC-019 Personal As staff, I see today's tasks as a checklist and mark them done during the visit BUILT

StaffView has interactive task checklist with green checkmarks, notes field, checkin/checkout buttons.

CC-020 Personal As staff, I see an AI briefing before each visit: recent events, risks, wishes from brukare/family MISSING

No AI summary. The Visit type has an ai_summary field but it's always null. Dena's report: "Nasta besok: Anna, 84 ar. Vid gardagens kvallsbesok var Anna orolig... Hon at lite daligt igar. Paminn om vatska. Observera fallrisk."

Dena report line 51: AI summary example with risk warnings + previous visit context

CC-021 Personal As staff, the tablet translates between me (Swedish) and Fatimah (Persian) in real-time MISSING

No translation capability. This is the "tolk" — the central metaphor of the entire product.

Transcript 03:05: "Det blir som en tolk. Det blir som din mammas tolk mot hemtjansten." | Market landscape 8.5: Performance feature v0.2-v0.4

CC-022 Personal As staff, I can record a visit note by voice and get an AI documentation draft MISSING

Text notes exist in StaffView but no voice input, no AI documentation generation.

Dena report line 74: "personalen tala in en kort anteckning. AI-agenten skapar ett dokumentationsforslag"

CC-023 Personal As staff, I rate the visit conditions (briefing quality, home safety, enough time) MISSING

Market landscape defines bidirectional feedback: worker rates conditions too, generating data for anti-minutstyrning arguments.

Market landscape 2D: Worker-side feedback on briefing quality, home safety, genomforandeplan quality, time adequacy

Epic 4: AI Agent — Schedule Extraction Must-be

The key architectural insight: "Det ar ingen integration som behovs med hemtjansten. Du bara ringer och far den har informationen." — Nicolas

CC-024 System AI agent calls kontaktperson (Parisa) every morning to extract today's schedule MISSING

This is the "Parisa pattern" — the product's zero-integration architecture. No API needed, just an AI that calls and asks.

Transcript 07:58: "En AI-agent som ringer varje morgon. Vem ar det som kommer idag? Mamma behover ju inte gora nagonting."

CC-025 System AI agent calls Fatimah in Persian with the day's plan after extracting it MISSING

"Hej Fatima, jag precis pratat med Parisa. Det har kommer handa..." — delivered in Persian via phone call.

Transcript 12:12: "kan den ringa till mamma. Pa persiska."

CC-026 System Onboarding asks 5 questions: brukare name, kontaktperson name, their phone number, language, kommun PARTIAL

Onboarding page exists but doesn't collect kontaktperson info. Nicolas: "Du bara svarar pa fem fragor. Life Atlas fixar ju resten sen."

Transcript 11:35: "Vilken handledare har du? Okej, vad ar det for telefonnummer? Ja, Life Atlas fixar allting."

CC-027 System Family can manually enter the weekly planning document when AI calling isn't available PARTIAL

Schedule page exists with basic add functionality, but it's bare — no import from planning doc, no recurring schedules.

Transcript 05:12: "Jag kan hamta planeringen. Du lagger planeringen som din dator. Och sen bygger du pa grund av den har planeringen."

Epic 5: Visit Rating System Exciter

The Glassdoor-for-hemtjanst layer. Not the core value (that's schedule visibility) but the viral mechanic that drives adoption. Provider-level public only, never name individual workers publicly.

CC-028 Brukare After each visit, I tap one of three emojis to rate: did you feel safe? understand each other? get all help? PARTIAL

Mood emoji rating exists in StaffView (staff rates on behalf), but not in brukare's TodayView. Should be 3 dimensions per Market landscape, not just mood.

Market landscape 2A: Three dimensions: trygg? forstod ni varandra? fick du hjalp?

CC-029 Brukare I can mark a staff member as "favorit" (private) or "vill inte traffa igen" (private) MISSING

No favorit/avoid mechanism. This is private feedback to the utforare, not public.

Market landscape 2A: "One-tap favorit" + "One-tap vill inte traffa igen"

CC-030 Brukare I can leave a voice note in any language after a visit MISSING

No voice recording capability. Market landscape specifies AI transcription + translation + sentiment tagging.

Market landscape 2A: "Optional voice note in any language... AI transcribes, translates, tags sentiment + topic"

CC-031 System Public utforare profile pages with aggregate scores (>=7 respondent threshold) FUTURE v0.5+

Glassdoor mechanic: aggregate score, continuity metric, reliability, communication quality, language badges, right of reply.

Market landscape 2C + Legal section: Provider-level only, >=7 threshold, never name individuals

CC-032 System Shareable rating cards and kommun-comparison newsletter FUTURE v0.5+

"Min mammas hemtjanst har 4.2 — kolla din!" Deep-link cards + monthly kommun ranking shift.

Market landscape 3: Viral mechanic modeled on Glassdoor launch

Epic 6: Continuity & Pattern Detection Performance

ML-driven insights from Dena's report: eating patterns, fall risk, repeated questions, scheduling patterns.

CC-033 System Auto-compute continuity score: unique staff faces per 14 days (benchmark: national avg 16) PARTIAL

WeekView shows unique staff count for 7 days. But no 14-day window, no benchmark comparison, no trend line.

Market landscape 2B: "continuity score (faces per 14 days)" | Socialstyrelsen mått due Dec 2026

CC-034 System Flag when brukare has eaten poorly multiple days, or asks repeated questions (predictive analysis) MISSING

No pattern detection. Dena's report: "Anna har atit mindre an vanligt tre dagar i rad. Folj upp maltid och vatska."

Dena report line 70: Predictive analysis example

CC-035 System Detect scheduling patterns: visits that often run over time, times when delays cluster MISSING

"Besok hos denna brukare tar ofta 15 minuter langre pa duschdagar." — ML on visit duration data.

Dena report line 65: ML scheduling pattern example

CC-036 Anhorig As Dena, I see a trend dashboard: mamma's mood over time, visit reliability, continuity MISSING

WeekView has basic stats but no trends, no graphs, no actionable insights over time.

Epic 7: Life Atlas Integration Must-be

"Allting ar Life Atlas i bakgrunden. Life Atlas samlar fran hennes smarta armband. Den har hela hennes historik." — Nicolas

CC-037 System CareControl stores brukare data in Life Atlas backend (medications, history, contacts, wearable data) PARTIAL

Data model exists (Profile type with medications, allergies, life_story, preferences). But stored in CareControl's own tables, not integrated with Life Atlas.

Transcript 12:12: "allting ar Life Atlas i bakgrunden... All medicin, allting!"

CC-038 System Consent layer: brukare/family controls exactly what Parisa and staff can see via Life Atlas MISSING

No granular consent. Nicolas: "mamma har sagt, om Parisa ringer sa far du dela med dig av den har informationen."

Transcript 14:49: Consent-based sharing model

Epic 8: Accessibility & Elderly UX Must-be

Dena's report: "roststyrning, tydligt sprak, stora knappar och mojlighet att fa information upplast"

CC-039 Brukare Extra-large fonts (4rem time, 2.5rem greeting), huge touch targets (56px+), high contrast BUILT

brukare-mode CSS class applies large fonts. Touch targets are py-6 (56px+). Dark theme with high contrast.

CC-040 Brukare RTL layout support for Persian/Arabic speakers BUILT

dir="rtl" applied on Persian greeting. Language detection in TodayView.

CC-041 Brukare Voice control — navigate and interact without touching the screen MISSING

No Web Speech API, no voice navigation. Critical for elderly with limited mobility or vision.

Dena report: "roststyrning" listed as key accessibility feature

CC-042 Brukare 10 language support for the full interface (sv, fa, ar, so, ti, en, pl, da, ku, es) PARTIAL

Greetings exist for all 10 languages. But UI chrome (button labels, nav items, section headers) is Swedish only.

Epic 9: Emergency & Safety Performance

CC-043 Brukare Emergency info card: when ambulance arrives, tablet shows medications, allergies, conditions, emergency contacts PARTIAL

Profile page has medications + allergies. But no dedicated emergency mode, no lock-screen card, no "show this to paramedics" view. Dena specifically flagged this use case.

Transcript 04:07: "Det har kommer vara nar ambulansen kommer och hon ar sjuk. Da kan det har vara viktigt."

CC-044 System Hjalp button sends alert to Dena and/or kontaktperson when Fatimah presses it MISSING

Hjalp button exists in TodayView but is non-functional — no alert routing.

Epic 10: B2G / Kommun Dashboard Exciter

CC-045 System Kommun dashboard: real-time satisfaction across all utforare, sprakkrav compliance, continuity metric FUTURE v0.5+

Market landscape 7: B2G tier at 5-20 kr / brukare / month

CC-046 System B2B Verified: utforare dashboard with analytics, right of reply, kvalitetsuppfoljning replacement FUTURE v0.5+

Market landscape 7: B2B tier at 25-50 kr / brukare / month

CC-047 System Sprakkrav compliance tracking: % of visits where "Forstod ni varandra?" = positive FUTURE v0.5+

Market landscape 5: 1 July 2026 sprakkrav, Socialstyrelsen matt due Dec 2026

Epic 11: Voice Clone & Personalization Exciter

CC-048 System Voice-clone option: Fatimah hears the daily plan in Dena's voice (with explicit consent) FUTURE v0.5+

Transcript 09:30: "du kan klona hennes rost" | Market landscape caveat: requires explicit voice-consent capture

CC-049 System AI learns brukare's preferences over time (Anna likes promenad before lunch, wants plan read after frukost) FUTURE v0.5+

Dena report line 140: Personcentrerad omsorg — AI learns individual patterns

Epic 12: Multi-language Live Translation Performance

CC-050 System Real-time Swedish <-> Persian translation during visits via the tablet FUTURE v0.2-v0.4

The "tolk" metaphor. Staff speaks Swedish, Fatimah hears Persian. Fatimah speaks Persian, staff hears Swedish.

Transcript 04:48: "Det kan ju vara en tolk... Din mamma kan prata pa persiska. AI:n tolkar direkt."

CC-051 System Genomforandeplan read-aloud for staff in their language FUTURE v0.2-v0.4

Market landscape 8.6: Performance feature v0.2-v0.4

Priority Matrix: What to Build Next

#	Story	Priority	Effort	Why now
CC-002	Full content translation (tasks, notes in Persian)	P0	S	Core promise — "tolk" — only greeting is translated
CC-003	Staff photos	P0	S	Strangers at the door caused real distress
CC-004	Delay notifications (in-app + audio)	P0	M	Dena's #1 pain: 40-min delay with no info
CC-005	Text-to-speech for daily plan	P0	M	Fatimah can't read — TTS is essential, not nice-to-have
CC-006	Brukare wishes ("vad vill jag ha hjalp med idag")	P1	M	Dena's validation moment: "Det ar den har jag behover"
CC-012	Push notifications for Dena	P1	M	Anhorig needs real-time awareness, not manual checking
CC-014	Editable care passport	P1	M	Currently read-only mock data — useless for real pilot
CC-020	AI visit briefing for staff	P1	L	Differentiator vs. blank genomforandeplan
CC-026	Onboarding: collect kontaktperson info	P1	S	Required for the Parisa-pattern to work
CC-027	Manual schedule entry (recurring, from planning doc)	P1	M	Without this, demo uses only mock data
CC-044	Hjalp button sends real alert	P1	S	Button exists but does nothing — broken promise
CC-024	AI agent calls kontaktperson	P2	XL	The zero-integration architecture — needs voice AI infra
CC-028	3-dimension rating on brukare side	P2	M	Exciter — viral mechanic, but not must-be
CC-043	Emergency info card	P2	S	Dena flagged ambulance use case explicitly

Effort key: S = small (1-2 hrs), M = medium (half day), L = large (1-2 days), XL = extra large (1+ week, needs infra)
Sources: Transcript = Nicolas & Dena conversation 27 May 2026 | Dena report = CareControl AI course paper | Market landscape = Product strategy document | Build = Current v0.1 demo code